Have questions? Below are our frequently answered questions.
Volunteers are the heart and soul of the Yardbird Suite. As ambassadors to the Yardbird Suite, our Volunteers are typically the first point of contact for our patrons and the face of the organization. All Volunteers will sign the Code of Conduct and treat the performers, staff and other Volunteers with respect and kindness. As a Volunteer, you become a vital part of the team contributing to the success of the Yardbird Suite.
The current volunteer coordinator is Colette Slevinsky, since 2019. However, the volunteer management team is made up of the following volunteers: volunteer coordinator, House Managers and veteran volunteers. The volunteer committee reports directly to the Board of Directors. If you have any questions for the volunteer coordinator please email the committee at: firstname.lastname@example.org
The first step in volunteering at the Yardbird Suite involves filling out an application. As part of our pre screening process you may be asked to complete a background check with the Edmonton City Police. To work in the bar and at the box office, you will be required to go through a Square training session. If you are interested in volunteering at the bar we ask that you complete the Proserve training from AGLC. The Yardbird Suite will provide you with an activation ticket to enroll if needed.
We have an online sign up process where volunteers can sign up for the shows they are interested in. Once you have completed the application process your name will be kept in a file that only the House Managers have access to. They will call on volunteers from that list depending on the needs of the show. For administrative or special events tasks, the Volunteer Coordinator may contact you individually.
Volunteer Shifts are typically 5 hours from start to finish.
We wish to remind volunteers that the Yardbird Suite is a concert venue. As the first point of contact with the public, your appearance is important to us. Although we do not have an official dress code, business casual is recommended. Volunteers are expected to assist with the clean up at the end of the night.
On your application, please list your special skills and job preferences and the Volunteer committee may call on you as an opportunity comes up. Periodically, the online Volunteer newsletter will make a call for volunteers to work on special projects. The online sign up sheet will typically list these events. Otherwise, you may contact the Volunteer coordinator directly at email@example.com
If you cannot make your shift, we ask that you contact the House Manager for that evening either by calling in or sending an email.
A love for music is all that we require. Experience with Front of House operations and Point of Sale (POS) software is an asset. Bartenders must have a valid Proserve certificate. House Managers will be required to have a current ProServe and First Aid certification.
There are several buses which run along Whyte Avenue.
Bus Stop # 2891- 104 street & 82 Avenue is your destination, with a 5 minute walk North.
Bus #4 which travels from Bonnie Doon to the University transit center and then WEM.
Bus #8 – Northbound from the University Transit center to Downtown via 99 Street.
The Yardbird Suite has a small parking lot for staff and volunteers.